Ticket Policies

All ticket sales are final and are nonrefundable, except in cases of canceled events which are not re-scheduled. In this event, Angelina Arts Alliance will make a good faith effort to contact ticket holders. Ticket refunds will be permitted only within 60 days from the date of the original canceled performance. After 60 days, unclaimed tickets will be converted to a general donation to the Angelina Arts Alliance. Tax-deductible receipts will be available upon request.

If a performance is rescheduled, tickets will be honored at the new performance date. No refunds will be allowed for rescheduled performances.

Due to the nature of live performing arts, all programs, artists, dates, times, and prices are subject to change. If this occurs, we will notify you as soon as possible. E-mail is our preferred method of communication.

Tickets may be mailed, e-mailed or held in Will Call whether purchased online or by phone. If purchased at least 10 days before the performance, mailing is an option. If purchased within 10 days of the performance tickets will be held in Will Call for pick up, during Box Office hours, at the patron’s discretion.

Everyone who attends a performance, regardless of age, must have a ticket and sit in a seat. If you are unsure of a performance’s suitability for children, call (936) 633-5454.

COVID-19 Health Considerations:

• Patrons are encouraged to conduct a self-assessment of physical health prior to attending any live performance.
• We encourage you to wear a mask if you would feel more comfortable.
• By purchasing tickets, you acknowledge and understand the contagious nature of COVID-19 and voluntarily assume the risk. On your behalf, and on the behalf of your party of attendees, you hereby release, covenant not to sue, discharge, and hold harmless Angelina Arts Alliance and our staff members, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating to COVID-19.

 

FEE SCHEDULE

Online Ticket Fees

Performing Arts Series – $4 per ticket online fee*
Pines Presents Series – $2 per ticket online fee*
Discovery Series*
Pines Classic Movies*

Box Office Ticket Fees (in person or by phone)

Performing Arts Series – $3 per ticket box office fee*
Pines Presents Series – $1 per ticket box office fee*
Discovery Series*
Pines Classic Movies*

*additional 4.5% credit card fee applies when credit card is used for purchase

Student Tickets

Angelina College students who provide a current student AC ID card can attend any Performing Arts Series show at NO CHARGE. Tickets are distributed to current AC students only – on a first-come, first served basis – beginning at 6:30 pm on performance nights. Tickets are given subject to availability. Students may enter the theater with a special ticket given at 7:25 and take any available seat.

If a ticket-holder claims that seat before the show begins – or at intermission – students must re-locate to another empty seat. Funding for these tickets comes from the AC Student Activity Fund.

Rush Tickets

Performing Arts Series performances that are ‘sold out’ will have $20 Rush tickets available. Rush tickets will be offered in person at the Box Office only, beginning one hour prior to the performance.

$20 Rush ticket holders will be received into the theater 5 minutes before curtain to find any empty seat that has been left vacant by someone who purchased the seat but was unable to attend. If a ticket-holder claims that seat before the show begins – or at intermission – you must re-locate to another empty seat. (ONLY Angelina Arts Alliance staff/volunteers are allowed to stand during a performance.)

If you can not find an empty seat at the beginning of the performance then your $20 will be refunded at the Box Office. No refunds after the first 15 minutes of the performance.

Group Rates

We welcome all groups of 15 or more by offering a special 15% discount. Seating is based on availability. Enjoy a performance with family, friends, business associates, or club members. Call the box office for more information, (936) 633-5454. Discounts are not available online.

Gift Cards

Give a gift of the arts! Custom-designed gift cards are available year-round, in any amount, and can be redeemed towards tickets to any performance up to one-year after purchase. A gift card is a one-of-a-kind birthday, anniversary, or holiday gift. It’s unique and is sure to surprise and delight family, friends, clients, co-workers, or that special someone.

We will mail it to the recipient with your personal greeting. Or, we’ll send YOU the gift card (with matching envelope) for you to mail or give.

Call the box office, (936) 633-5454.